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On Boarding(HK)
On Boarding(HK)
The data that needs to be prepared for system initialization and the initialization settings of each module.
Company
How to Invite Others to Manage System?
How many clock in/out methods does Workstem support? Which scenarios are they applicable to?
Complete Your Company Information
Difference between preset data language and system display language？
How to Edit/Delete Work Location
User management Authority Guideline
How to Check the Reporting Line?
Employee
How to Bulk Import Employees' Information ?
How to Edit the Employee's Terminated Date?
How to view the records of terminated employees in the system?
How to Delete Employee Profile?
Usage of Tag
How to Terminate an Employee?
How to Bulk Update Existing Staff Information Using Excel
Edit Employee Personal Information
How to do the settings in the system if the staff leave the company?
How to let employees fill in their personal information by themselves?
How to manually Input Employee Personal Data？
Staff File Maintenance
Schedule & Attendance
How to Use Shift Templates and Project?
How Many Scheduling Methods Does the System Supports ?
How to Submit An Overtime /Compensatory Timesheet Request?
What is the Diffreences between Schedule and Schedule Pro
The Fuction of Diffrerent Shift Template Types
Shift Cost Report and Hours Report Instructions
How to Check and Adjust Employee Attendance Data
How to Customized Attendance Items?
Leave
How to Set Leave Typen and Determine Leave Policy
How to Import Historical Leave Balance Data with Excel File？
Daily Management of Leave Application
Difference between Sick Leave, Sick Leave (>= 4 Consecutive Days), and Full Paid Sick Leave
How to Apply Different Leave Policies to Employees?
Expense Claims
How will the expense amount be paid together with the salary/wages?
How to add new expense type and apply for expense claim?
Payroll
Introduction of Pay Items
Set Payroll Policy
ADW（Average Daily Wages）Settings
How to revise ADW data?
How to Import Historical Salary Data?
Fixed Pay Items and Variable Pay Items
How to Check the Wrong Formula？
Pay Items Display in Pay Slip And Customize Items
The difference between one-time pay run and normal pay run
How to Add New Variable Pay Items And Bulk Import?
Benefit
How to associate the employee with the corresponding MPF plan, obtain the date of the employee's first contribution and the date of the employer's first contribution？
How to view and download employee's MPF Report
Which MPF trustee companies does Workstem support?
How to Add/edit/delete Scheme?
How to Set Up MPF
Employee MPF File
Tax
How to manage employee tax file?
E-Tax Process Explanation
User Guide of Employer’s Return e-Filing Services
How to enable tax forms and create tax calculations？
App
[Supervisor] Workstem One App Scheduling & Rostering
[Supervisor] Using Workstem One App to Check Employee Attendance
[Supervisor] How to Check the Daily Attendance of Employees using Workstem One App?
[Supervisor] How to Approve Employee's Leave Application/ Timesheet/ Expense Claim in Workstem One App？
[Supervisor] Workstem One App Authorisation Management Setup Guide
[Employee] How to swop shifts among colleagues?
[Employee] How to Use Workstem One App to Check Shifts and Clock In/Out?
[Employee] How to Apply for Leave/Timesheet/Expense Claim on Workstem one App?
[Employee] Self Report Availability
FAQ
What to do if the employee doesn’t have an email address?
Why the system has automatically locked my account if I have incorrectly entered the password 5 consecutive times?
Manage Multiple Companies/Shops in One Place
Why is the status of the attendance data inconsistent with the status of the attendance overview details ?
Employees Clocked In/Out But Still Marked as "Absent"?
How to Set Up OT Allowance
The reasons of Adjusting the Order Of Pay Items.
How does a pay run for monthly paid employees if there is no shift arranged and/or no clocking data for them?
System Settings
Detailed Description of Approval Process in the System
How to Set Up Notifications
How to Use Configuration Management?
Flexible usage of Data Dictionary and Customize User Field
