FAQ
By Workstem and 1 other2 authors7 articles
- What to do if the employee doesn’t have an email address?Apply an affiliate email for the employee
- Why the system has automatically locked my account if I have incorrectly entered the password 5 consecutive times?Your account will be locked if the password is incorrect for 5 consecutive times. It intends to provide higher security insurance for users.
- Manage Multiple Companies/Shops in One PlaceYou can add your sub companies in it!
- Employees Clocked In/Out But Still Marked as "Absent"?Depending on your settings, there can be a lot of reasons why an employee's attendance record is marked as "Absent".
- How to Set Up OT AllowanceStatistics on OT hours Setting OT rate Setting OT Allowance formula Run pay items
- The reasons of Adjusting the Order Of Pay Items.The disorder of Pay Item may affect the calculation of Payroll. Thus, please read carefully.
- How does a pay run for monthly paid employees if there is no shift arranged and/or no clocking data for them?This article uses monthly salary with once-a-month payment as an example to illustrate how the system performs salary calculation.