FAQ
What to do if the employee doesn’t have an email address?Apply an affiliate email for the employee
Why the system has automatically locked my account if I have incorrectly entered the password 5 consecutive times?Your account will be locked if the password is incorrect for 5 consecutive times. It intends to provide higher security insurance for users.
Manage Multiple Companies/Shops in One PlaceYou can add your sub companies in it!
Employees Clocked In/Out But Still Marked as "Absent"?Depending on your settings, there can be a lot of reasons why an employee's attendance record is marked as "Absent".
How to Set Up OT AllowanceStatistics on OT hours
Setting OT rate
Setting OT Allowance formula
Run pay items
The reasons of Adjusting the Order Of Pay Items.The disorder of Pay Item may affect the calculation of Payroll. Thus, please read carefully.
How does a pay run for monthly paid employees if there is no shift arranged and/or no clocking data for them?This article uses monthly salary with once-a-month payment as an example to illustrate how the system performs salary calculation.