To make sure your employees can use their smartphones to clock in/out with Bluetooth accurately, we suggest you to set up according to the following steps:

  1. Purchase official Bluetooth beacon from Workstem website
  2. Set up the Bluetooth beacon by following the instructions below
  3. Install Bluetooth beacon
  4. Test clock in/out function, confirm successful clock in/out

Step 1 - Purchase official Bluetooth beacon

First, you have to purchase a Bluetooth beacon. Workstem currently does not support beacons from other suppliers. Please visit our official Workstem Online Store and refer to this Bluetooth Beacon Buying Guide.

Step 2 - Set up the Bluetooth beacon

Once you receive the Bluetooth beacon, you will notice a label with:

  1. Device ID (first row: Workstem_00xxx)
  2. Major (10001)
  3. Minor (19641)

Please copy these information into the system accordingly. There are 2 methods to add a Bluetooth beacon to your account.

Method 1: Admin Users adding Bluetooth beacon on the web app

Under "Company" > Device > Click [+ New] > Device Type Select [BLUETOOTH] > Input Device Name, Major, Minor, and Device ID, click [Save].

Notice ⚠️

Major, Minor, and Device ID are very important. Please fill in according to the information provided.

Method 2: Supervisor users adding Bluetooth beacon on the Supervisor App

In the Supervisor App, tap into [More] > [Bluetooth Device] > Add Bluetooth Device > Scan the QR Code on the leaflet included with the Bluetooth beacon shipment (Major, Minor, and Device ID will be auto-filled) > input [Device Name], press [Save].

If you want to limit the GPS places for the Bluetooth beacon, please choose "Yes" for "Restrict Attendance Location" and select the work locations that the Bluetooth beacon can be used in. After you finish these settings, the employees can clock in/out successfully only at the chosen work locations.

If you need to use Bluetooth clock in/out in flexible work locations such as exhibition centres and pop-up stores, you can choose "No" for "Restrict Attendance Location". With this setting, employees can clock in/out successfully as long as they're near the bluetooth beacon.

Step 3 - Install Bluetooth beacon

Workstem's Bluetooth beacon signal can cover 50-70 meters. You can stick it to most places in a work location, such as front desk, office table, ceiling, or doorway of the office.

If you need to use Bluetooth beacon in a temporary work location, you can carry it yourself.

Step 4 - Test clock in/out function

Test clock in/out function via Bluetooth:

Login into the staff app > choose today > click [Clock In] or [Clock Out] > check your clock in/out status.

When you open the staff app for the first time, it will ask you for Bluetooth access: "Workstem would like to use Bluetooth", choose "OK".

If you successfully gave Workstem staff app your phone's Bluetooth permissions, the Bluetooth icon in the clock in/ out page will light up in green. If it didn't light up, please check your Bluetooth permissions.

Click [Clock In] or [Clock Out], the clock in/out record will show "Bluetooth" if it succeeded.

If you clock in/out near a Bluetooth beacon, but it shows "Out of Range" and gets into map mode, it means you did not set the Bluetooth device correctly. You need to check if you have filled in the correct Major, Minor, and Device ID.

Additional notes about bluetooth clock in/out ⚠️:

  • Clock in/out via Bluetooth beacon works by transmitting a bluetooth signal. Just place it where employees pass by when they get in or leave the office.
  • When employees' Bluetooth is turned on and can detect the signal from the Bluetooth beacon, they can directly clock in/out on the app. They do not have to scan or connect to the beacon itself.
  • Bluetooth and GPS can be used at the same time. When there's a Bluetooth beacon, the system will recognise the Bluetooth signal first. If it cannot recognise the Bluetooth signal, it will revert to GPS clock in/out automatically.

After you test the clock in/out process via Bluetooth successfully, you can then train your staff.

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