Skip to main content
All CollectionsAttendanceFAQ
Why the working hours still be 0 after clocking in/out?
Why the working hours still be 0 after clocking in/out?

Some employees have clocked in, but there's no attendance data, why?

Workstem CS avatar
Written by Workstem CS
Updated over 2 years ago

By default, the system run the data in the early morning if employees have clocked in/out. Therefore, sometimes when the employee has only clock in or out, or just finished clocking in/out, the system will not count the hours worked. You need to click the Calculate in [Attendance] > [Overview] to run the working hours.

If there is still no change after pressing the operation, please check:

Whether the employee clocks in and out in "field work"?

Whether the employee has assigned shifts?

Did this answer your question?