Can I upgrade my subscription plan at any time?
Yes. Plan subscriptions always come in multiples of 5 users and exceed the current headcount.
e.g Although there are 18 current users, the payment will charge you with 20 users. If you upgrade your plan on 29th/30th/31st, the next billing date/cycle will be 1st of next month/year.
Can I cancel my subscription plan at any time?
Yes, it will downgrade to the basic plan after the expiration date of your current plan.