Skip to main content
Your Payment Failed?

When you fail on your renewal, the system will automatically retry next day.

Josephine avatar
Written by Josephine
Updated over 4 years ago

When you fail on your renewal, the system will automatically retry next day, 3 times in total. If you still failed on the third time, your plan would be downgraded to the basic one. 

However, the billing date is fixed. For example, you subscribe to a yearly plan starting on the 14th of the month will always be billed on the 14th.

Read more:

Did this answer your question?