I've already informed my employees to verify their email addresses. How do I know whether they have successfully verified or not?

You can know the verification status by checking the following:

Verified Email Address:

  • The employee email address is colour blue.

  • The employee email address can be clicked on.

Not Yet Verified Email Address:

  • The employee email address is colour black.

  • There is a red mail icon beside the email address.

  • If you hover your mouse over the email address, there will be a popup telling you that the email address has not been verified yet.

My employee has not verified his/her email address yet, what should I do?

1. First confirm whether the employee has downloaded the Workstem One App, if not remind the employee to download;

2.After the employee downloads the Workstem One App, ask the employee to log in to the Workstem One App directly with the personal email entered in the system. For the first login, use the verification code to log in. After successful login, the password can be changed, and the email verification has also been completed;

Note ⚠️

If your employees say that they didn't receive any emails, please advise your employees to check their junk / spam mailbox.

Read More

How to Verify My Email

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