Enterprise M started to use Workstem for Pay run on October 1, 2020. All the payroll calculations of employees in October, November and December were ok. But in January, an employee took 4 days of AL and the Pay run had an error in AL pay when calculating. So how should we deal with it?
Step 1:
Click 「Pay Run」> Check 「Paid」> Choose “Payment Status closed in December” > Click 「View」
Step 2:
Click 「Cancel Close」> Choose "I am aware of the situation, any consequences have nothing to do with workstem, I voluntarily assume the risk" > Choose「OK」> 「OK」for Successful
Step3:
Click 「Cancel Payment」 > 「OK」> 「Cancel」> 「OK」
Step4:
Click 「Pay Run」> Check 「Draft / Pending Approval」> 「Delete」> 「OK」. After the deletion is successful, the Pay run information for November and October are the same operation.
Step5:
Click【Payroll】>【Settings】> 【Payroll Policy】> Choose the payroll policy, and click【Edit】> 【History】>【Import】your historical data
You can refer to How to Import Historical Salary Data and then import the data for September, August, July, June, May, April, March, February, and January 2020 respectively. After that add the new calculations for October, November, and December in the system. Close the Payroll calculation for December and add the new calculation for January.