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Why the working hours still be 0 after clocking in/out?

Some employees have clocked in, but there's no attendance data, why?

Workstem CS avatar
Written by Workstem CS
Updated over 10 months ago

By default, the system run the data in the early morning if employees have clocked in/out. Therefore, sometimes when the employee has only clock in or out, or just finished clocking in/out, the system will not count the hours worked. You need to click the Calculate in [Attendance] > [Overview] to run the working hours.

If there is still no change after pressing the operation, please check:

Whether the employee clocks in and out in "field work"?

Whether the employee has assigned shifts?

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